Airedale Cloud Diagnostics powered by Smartia's MAIO

February 1, 2022

Critical Cooling Specialists Launch Cloud Diagnostics

Airedale, the critical cooling specialists, today launched “Cloud Diagnostics”, an advanced HVAC performance management tool available on your phone, tablet or laptop, in response to the pressure operators and facility managers are under when working with cooling equipment that is increasingly critical to business operations.

Airedale, known worldwide for their critical cooling solutions, has worked with data science experts to develop a new family of cloud-enabled products which can be installed in new and existing equipment like air handling units, chillers and precision air conditioners, allowing them to be connected, monitored and analyzed via a secured communication channel to the Airedale Cloud Diagnostics servers. Cloud Diagnostics has been developed to be retrofitted with no disruption to service and offers several key benefits that can really lift the pressure off people tasked with keeping HVAC systems running safely and efficiently.

Leak detection

An emerging feature of the predictive maintenance ability of Cloud Diagnostics is a ground-breaking leak detection algorithm. By being able to recognize the operational features and patterns that signal a leak, detection can occur at very low levels, saving a client significant costs and environmental damage. Most leaks are detected today at around20%, which is when a drop in performance becomes more obvious to facilities personnel, but in tests Airedale CloudDiagnostics was able to report a suspected leak at 5%. This early detection has huge implications not only on cost savings, but also safety and environmental targets.

Live dashboard

The information gathered by Cloud Diagnostics is reported on a live dashboard, which is available on any internet-connected device, and alerts can be delivered immediately via SMS or email. This allows for any issues to be recognized early and responded to immediately, avoiding disruption and expensive call outs. Data aggregation can be configured to report the latest data received as well as extracting KPIs for a comprehensive visual analysis of the unit’s performance. (e.g. chiller average supply water temperature for last 7 rolling days).

Predictive Maintenance

Predictive maintenance is the key to optimizing asset management for any critical equipment. HVAC units connected toCloud Diagnostics are analyzed for performance, utilizing many algorithms and machine learning techniques, whereby the unit's performance is measured on a variety of relevant factors which are all analyzed for deviations against “normalized” behavior, both instantaneously and over time as well.

If a drop in performance against operating conditions is detected, this will act as an early warning system for the customer/maintenance team to investigate further. Being able to identify threats and faults in advance of them happening has a huge cost saving benefit, both in terms of emergency repairs, call out fees and downtime costs to the business.


Airedale’s products are part of the critical infrastructure of a building or a data center and therefore it is imperative that they are secured both from physical and network access. Airedale Cloud Diagnostics has been designed with security in mind, utilizing the latest technology and security practices. Access to the Airedale Cloud Diagnostics portal is via a web-based portal with valid SSL certificate, using the same technology as internet banking and other secure portals.

Reece Thomas, Controls product manager for Airedale said,

“Airedale Cloud Diagnostics is something I am incredibly excited about, given the huge cost and environmental benefits it can offer our clients. All that is required to connect a piece of equipment to the service is a gateway into the unit for the system to collect and transfer data, some form of internet connection and a 24Vdc power supply.”

Reece continued,

“The ability for connected units to be able to learn from and compare against each other utilizing intelligent unit modelling means that the performance analysis techniques continually improve and get stronger over time, making things like leak detection a much simpler and more efficient process”

Reece concluded,

“Another benefit of sharing data anonymously is that Airedale can use the data collected to analyze and determine how to better improve our products based on actual customer usage profiles. The benefits to this are endless and our clients can be absolutely assured of security and anonymity.”

For more information about Cloud Diagnostics click here or visit

Notes to Editors:

About Airedale

At Airedale, we believe that air conditioning has a critical role to play in an increasingly connected world. We also passionately believe that air conditioning equipment must play a responsible role in an era where sustainability is key to the preservation of our planet. With a strong history of delivering close control cooling systems that offer superior temperature precision, with unrivalled efficiency and unfaltering reliability, Airedale enjoys long-established relationships with data center, healthcare and pharmaceutical providers worldwide. Airedale’s significant expertise in the design and integration of building management systems and HVAC controls, paired with a keen eye on operational energy efficiencies at product level, delivers some of the most sustainable precision cooling solutions to the industries that demand them. All Airedale solutions are supported by a full suite of support services, including commissioning, maintenance, refurbishment, spares and training, delivered by experts with many years’ industry experience. With headquarters at their state-of-the-art 23000 sq m, research, development, manufacturing, training and office facility in Leeds, UK, Airedale also has additional production sites in Consett (UK), Guadalajara (Spain), Buena Vista (US) and Grenada (US). Airedale employs approximately 600 individuals and is owned by the US based Modine Manufacturing Company. For more information visit

About Modine

Modine, with fiscal 2021 revenues of $1.8 billion, specializes in thermal management systems and components, bringing highly-engineered heating and cooling components, original equipment products, and systems to diversified global markets through its four complementary segments: CIS; BHVAC; HDE; and Automotive. Modine is a global company headquartered in Racine, Wisconsin (USA), with operations in North America, South America, Europe, and Asia. For more information about Modine, visit

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